If a person receives a Notice to Appear (traffic citation) in the mail for a violation related to a photo red light camera, the notice will be issued by the actual Police Department, but is typically mailed by the photo red light vendor that the city contracts with. Often times, the notice is mailed from an out-of-state location.
A service is available to those who receive a photo red-light enforcement citation that allows the person to view the video of the particular incident on-line from any computer. The photographs that are included with the notice to appear (citation) do not include the videotape of the incident. In order to view the specific violation video, the person needs to follow the steps outlined in the information received with the citation. Typically, a predetermined security code will need to be entered before the video can be viewed.
Individuals can still contact the police department directly with questions or if they are having difficulty accessing their video.
The court encourages people who receive these tickets to view their video prior to making the decision to appear in court to request a trial. It is always important to see the evidence that would be presented prior to setting a case for trial.
Should an individual have any questions on how the red-light cameras are maintained and operated, those questions and concerns should be directed to the specific Police Department.
Persons who receive a red light camera citation should also receive a Notice of Bail (Courtesy Notice) from the court. However, options for taking care of a specific traffic citation (paying ticket, signing up for traffic school, or getting an extension) is available via the Court's Traffic Payment System, or by calling the court's interactive voice response system at (650) 363-4300.