November 28, 2014
FAQs
 

What is Small Claims Mediation?

Small Claims Mediation is a meeting between people in a small claims dispute with the help of a trained volunteer mediator who will help you think of ways to resolve your case. The mediator does not take sides or give anyone advice. The mediator will not make a decision about the case, but rather will help you find a solution to the situation.

Please be advised that until further notice the Small Claims Mediation program cannot schedule a mediation BEFORE your court date. For mediation BEFORE your court date, please contact Peninsula Conflict Resolution Center at (650) 345-7272 (PCRC).

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Why use mediation?

  • It is free or very low-cost
  • It is private and confidential - there is no public record of a judgment
  • You do not give up control of the result to a Judge - you decide how to settle the case
  • It can be less stressful than trial
  • It can be less hostile than trial
  • You do not lose your right to go to trial - if needed, you can still have a Judge decide the case
  • You have more time to explain your needs

Please be advised that until further notice the Small Claims Mediation program cannot schedule a mediation BEFORE your court date. For mediation BEFORE your court date, please contact Peninsula Conflict Resolution Center at (650) 345-7272 (PCRC).

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Should I use mediation for my case?

Mediation can be a good way to solve many small claims cases. Mediation services are free and confidential. The process can be less stressful and faster than going to court. In mediation, parties get the chance to keep control of the situation and make the decisions about their case. Many people feel that after mediation, there are no "winners" or "losers".

Please be advised that until further notice the Small Claims Mediation program cannot schedule a mediation BEFORE your court date. For mediation BEFORE your court date, please contact Peninsula Conflict Resolution Center at (650) 345-7272 (PCRC).

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What kinds of cases can mediation help with?

Mediation can help with many kinds of cases, including:

  • Business/Consumer
  • Construction
  • Consumer Complaints
  • Contract/Liability
  • Debt Collection
  • Employer/Employee
  • Family Conflicts
  • Landlord/Tenant
  • Neighbor to Neighbor
  • Practitioner/Client Relations
  • Property/Condo-Association
  • Real Estate

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Do I have to pay for mediation?

Mediation through the Small Claims Mediation Program is free. Mediation through Peninsula Conflict Resolution Center is low-cost.

Please be advised that until further notice the Small Claims Mediation program cannot schedule a mediation BEFORE your court date. For mediation BEFORE your court date, please contact Peninsula Conflict Resolution Center at (650) 345-7272 (PCRC).

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Who will be my mediator?

Most mediators for small claims cases are volunteers who have special training in mediation and helping parties find solutions in their cases.

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What if I have more questions about mediation?

Please contact Peninsula Conflict Resolution Center at (650) 345-7272 (PCRC).

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