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MAP Background Information provided


Name: Carol J. Marshall
Address: 150 Spear Street, Suite 725
  San Francisco, CA 94105

Telephone:(415) 618-0090Fax:(415) 618-0190  
      

Email: carol@marshallsuzuki.com

Fees: $400 per hour  
Other Costs:  $400 per hour for up to three parties; billing commences upon retention; deposit required; cancellation fee may apply if time cannot be rebooked.
Other Costs: Travel time may be charged for more than one hour of travel each day; parties will be billed for out-of-pocket expenses; no room charge will be imposed for processes conducted in my San Francisco office or where other accommmodations can be arranged free of charge.


BAR Number:0082442

Attorney: xNon-Attorney Professional Mediator/Arbitrator:         Retired Judge/Justice:  

Mediation
Experience:


 
I have been involved in alternative dispute resolution (ADR) for approximately twenty-four (24) years. I have mediated many hundreds of disputes in a wide variety of substantive areas and have taught mediation at Boalt Hall School of Law for the past four years. I am currently a full-time neutral.
Mediation
Training:


 
I\'ve completed a 40-hour basic training program and have attended numerous advanced mediator training programs. I have often been a speaker on the subject of mediation and other ADR processes. As an ADR educator, I continue to keep well informed on the subject. Individual providers also require me to engage in continuing education programs in order to remain on their panels of neutrals.
Arbitration
Experience:


 
I have been an arbitrator since 1982, when I joined the American Arbitration Association\'s panel of commercial arbitrators, and have handled many hundreds of arbitrations since that time. In addition to a large variety of commercial cases, I also hear many employment matters for AAA.
Neutral
Evaluation
Background:

 
Settlement
Conference
Experience:


SubjectPersonal Injury: Employment:xBusiness:xReal Estate:x
Matter:Legal Malpractice: Public Agency: Probate: Construction:x
 Medical Malpractice: Environmental:xInsurance:xSecurities: 
 Product Liability: Landlord-Tenant / Neighborhood: Dental Malpractice: 
 Foreign Language(s):xIntellectual Property/High Technology:x 
 Accoutings:  Conservatorships/Guardianships:  Wills/Trusts: 
 Other:  

Other
Education:


 
St. John\'s U., B.A. (1967); NYU, M.A. (1969); UCLA Law, J.D. (1978)
Mediation
Approach:


 
While I personally view the facilitative approach as more in keeping with the character of mediation, I will take a more evaluative approach if that is what the parties wish me to do. My evaluative skills are very strong as a result of my many years in litigation and can help in certain instances.
Arbitration
Approach:


 
Arbitration should be absolutely fair, faster and much less costly than the litigation option and should provide finality. I take my arbitrator oath and my duties to the aprties and the integrity of the process very seriously.
Neutral
Approach:


 
Other
Information:


 
Trust in the neutral is critical in either process. In binding arbitration, it is very important that the parties are satisfied that I have done my best to come to a proper decision. In mediation, lack of trust can destroy the process. I want the parties to be assured that I have no personal stake in the outcome, that I will honor confidentiality, and that I am listening carefully to them and seeking to understand the reasons and motivations behind their positions. I make no assuptions and keep an open mind, always searching for options wherein all parties may find satisfaction of their critical interests.
Brief
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